Cookie Policy

Learn about how NeatVision Cleaning Agency uses cookies and similar technologies to enhance your browsing experience on our website.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They are widely used to make websites work more efficiently and to provide information to the website owners about how visitors interact with their site.

How Cookies Work

When you visit a website, your browser sends information back to the site, including which pages you visited, when you visited them, and what you clicked on. Cookies help us remember this information so we can provide you with a better experience on subsequent visits.

Why We Use Cookies

We use cookies to improve your experience on our website, personalize content, analyze site traffic, and provide targeted services. Cookies help us understand how visitors use our site so we can make it better.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

Purpose: Site functionality
Duration: Session or 1 year
Examples: Security tokens, session identifiers

Analytical/Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Purpose: Website analytics
Duration: 2 years
Examples: Google Analytics, traffic statistics

Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Purpose: User preferences
Duration: 1 year
Examples: Language preferences, location settings

Targeting Cookies

These cookies are used to make advertising messages more relevant to you. They also help measure the effectiveness of advertising campaigns by collecting information about your browsing habits.

Purpose: Marketing personalization
Duration: 6 months
Examples: Social media pixels, ad retargeting

Preference Cookies

These cookies store your preferences and settings, such as language, region, and display preferences. This ensures a more personalized experience when you return to our website.

Purpose: User experience
Duration: 6 months
Examples: Theme settings, sidebar preferences

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. These include analytics services provided by Google and social media plugins from platforms like Facebook and Instagram.

Purpose: External services integration
Duration: Varies by provider
Examples: Google Maps, social media plugins

How We Use Cookies

At NeatVision Cleaning Agency, we use cookies to enhance your browsing experience and to provide you with personalized content and services. Below are the specific ways we use cookies on our website:

To Remember Your Preferences

We use cookies to remember settings such as your preferred language, region, and display preferences. This ensures a more personalized experience when you return to our website.

To Improve Site Performance

Cookies help us understand how visitors interact with our website so we can make improvements. We analyze site traffic, user behavior, and page performance to optimize our website.

To Provide Targeted Services

We use cookies to understand your interests and preferences, which helps us provide you with more relevant information about our cleaning services and offers.

To Enable Website Functionality

Some cookies are essential for the basic functioning of our website. They enable features like form submissions, secure access to customer accounts, and shopping cart functionality.

To Analyze Site Usage

We use analytics cookies to collect information about how visitors use our website, including which pages are visited most often, how long visitors spend on each page, and what actions they take.

To Enhance Marketing Efforts

We use cookies to measure the effectiveness of our marketing campaigns and to deliver more relevant advertisements based on your browsing behavior and interests.

Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. These third-party services may use cookies to provide their services. The information these cookies collect may be transferred to and stored by these third parties, subject to their privacy policies.

Google Analytics

We use Google Analytics to analyze website usage and improve our services. Google Analytics uses cookies to track visitor usage, enabling us to make improvements based on user behavior.

Data collected: Pages visited, time spent on site, referring sites, browser information
Cookie duration: 2 years
Privacy policy: Google Privacy Policy

Google Maps

We use Google Maps to display our location and help you find us. Google Maps may use cookies to store preferences and track usage of map features.

Data collected: Location data, preferences, browser information
Cookie duration: Session
Privacy policy: Google Privacy Policy

Social Media Cookies

Facebook

Used for social media integration and tracking.

Duration: Up to 2 years

Instagram

Used for social media integration and tracking.

Duration: Up to 2 years

Twitter

Used for social media integration and tracking.

Duration: Up to 2 years

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in several ways. Please note that blocking some types of cookies may impact your experience on our website and the services we can offer.

Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. The methods for doing so vary from browser to browser, and from version to version.

Browser Settings:

Cookie Management Tools

You can also manage cookies using various third-party tools that provide opt-out options for different advertising networks.

Important Note

Please be aware that if you choose to block all cookies, you may not be able to access all or parts of our website, or some functionality may be limited. This includes your ability to log in to your account or make bookings through our website.

Contact Us

Get in Touch

Our Address

125 King's Road, Chelsea, London SW3 4RP, United Kingdom

Phone Number

+44 20 7357 8429

Email Address

[email protected]

Office Hours

Monday-Friday: 8:00-18:00

Saturday: 9:00-16:00

Sunday: Closed

Questions About Cookies?

If you have any questions about our Cookie Policy or how we use cookies on our website, please don't hesitate to contact us. We're here to help!

We Can Help With:

  • Explaining our use of specific cookies
  • Assisting with cookie settings on your device
  • Addressing privacy concerns
  • Providing updates to our cookie practices
Contact Us

Updates to This Policy

We may update our Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date.

When We Make Changes

We will notify you of any material changes to our Cookie Policy by:

  • Posting a prominent notice on our website
  • Sending a notification to your registered email address
  • Updating the "Last Updated" date at the bottom of this policy

Last updated: May 15, 2023